OK last post about Steve Jobs, I promise. But something else in Steve Jobs’ biography struck me. Even after Apple became the dominant player in the market, Jobs continued to see himself, and his company, as the underdog, having to defend itself against the dominant players. It was as if everything in his world was still Microsoft and he, and his company, were the rebels. He carried this with him, even when it ceased to be true.

In one of his last battles before his death, Jobs fought to keep apps off of the iPad that he deemed in any way pornographic, obscene, or defamatory. He was very serious about it, and in fact, banned some political ads that were too raunchy, a gay travel guide that showed too much skin, and some mainstream German newspapers that had topless photos. (more…)

Bob Sutton, in his blog post 12 Things Good Bosses Believe, emphasizes how the power of a role inevitably creates blind spots. Number 1 on his list:

I have a flawed and incomplete understanding of what it’s like to work for me

And he concludes with Number 12:

Because I wield power over others, I am at great risk of acting like an insensitive jerk — and not realizing it.

I like how he says it and shows it so bluntly: power corrupts.

But it is not the power of the role alone. It is the fit between the power of the person and the power of the role. Think of it like clothing. The role or position is a piece of clothing, but the body who wears it has a lot to do with how it fits, to stretch an analogy just a bit. (more…)

In a move which I find hard not to characterize as deliberately antagonistic, Portland City Commissioner Randy Leonard and City Auditor LaVonne Griffin-Valade are pushing for a vote this week on a resolution to strengthen the citizen police oversight board while Police Chief Rosie Sizer is out of town. This would be the first major overhaul of the citizen review board since 2001. After only 5 days of public process, minus the Chief’s input, Leonard and Griffin-Valade are demanding an immediate vote. Leonard characterized a request to delay the hearing until more public input and the Chief’s return from her overseas trip as a strategy of delay under the guise of ‘public process’ [which will] defer to those who will go to any length to resist transparency at the Portland Police Bureau.” http://www.oregonlive.com/portland/index.ssf/2010/03/randy_leonard_portland_auditor.html

An empowered citizen police review board is vital. But due process works in both directions. The Police Chief’s complete participation in the process will only serve to strengthen the review board. Chief Sizer has gone to great lengths to make the force more accountable and transparent, from revising the training of Police Officers in the use of force to instituting processes to review racial profiling. Under her tenure deadly incidents have decreased 40%. There’s no doubt more work needs to be done, but I can’t help viewing this through my lens of conflict resolution facilitator. Leonard’s escalatory style, while it may serve to push through a resolution, will not ultimately provide the City of Portland with what it needs most: a better relationship between members of the Police force and the city of Portland.

What’s the solution for solving the health care mess? Global warming? The economy? OK, these are bad examples, obviously if we knew, and if it were that easy, they’d be solved. But the question I want to ask is, why do we wait to tackle our problems until they are so complicated, so messy, so escalated that they require Herculean efforts? (more…)

Randy Cohen, the New York Times’ ethicist, recently opined on the court ruling that ordered Google to release the name of the anonymous blogger whose site Skanks in NYC was devoted to slandering a fashion model:

Has anonymous posting, though generally protected by law, become so toxic that it should be discouraged?

This issue has gotten my attention as I’m preparing a workshop on Bullying in the Public Sphere. I often find myself drawn to read comments on news sites, drawn no doubt by the same impulse that makes me crane my neck as I drive by an accident. Unmoderated comment sections provide an un-chaperoned space for every adolescent impulse we’ve ever repressed. The comments rapidly devolve into nasty, name-calling, deliberately inflammatory and hateful. It’s this impulse (what possible evolutionary purpose might it serve?) that the mainstream media depend on for their fortunes, and is no doubt why there continues to be unmoderated comments sections after every article. (more…)

I don’t believe leadership is best served by the parallels drawn to war and sports. It doesn’t capture the sense of service and eldership at the heart of leadership. But I do see one reason why military and sports metaphors are so often used to describe leadership challenges. War and sport have in common the need to develop mental toughness, so what you learn can be done under terrific psychological and physical stress. For an athlete, learning what to do is only part of the preparation; learning to do it on game day is another. That’s the difference between just being athletic, and being a top competitor. The professional athlete’s training includes psychological toughness by simulating game day conditions: high stakes, bad calls, mean crowds, horrible weather, and ruthless opponents. Because every athlete and coach knows that once you cross a threshold of stress, learning and thinking goes out the window. If you get triggered by stress, choking is inevitable. (more…)