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Underestimating our own power

OK last post about Steve Jobs, I promise. But something else in Steve Jobs’ biography struck me. Even after Apple became the dominant player in the market, Jobs continued to see himself, and his company, as the underdog, having to defend itself against the dominant players. It was as if everything in his world was still Microsoft and he, and his company, were the rebels. He carried this with him, even when it ceased to be true.

In one of his last battles before his death, Jobs fought to keep apps off of the iPad that he deemed in any way pornographic, obscene, or defamatory. He was very serious about it, and in fact, banned some political ads that were too raunchy, a gay travel guide that showed too much skin, and some mainstream German newspapers that had topless photos. (more…)

Powering down

Clean up after yourself!In the movie Bulworth, Warren Beatty plays Senator Jay Billington Bulworth a “suicidally disillusioned liberal politician who puts a contract out on himself and takes the opportunity to be bluntly honest with his voters.” It’s a great movie. And an even greater premise – that a politician doesn’t take on the problems of his constituents, but puts them back onthe people as problems of their own making.

It’s the primary season and next year is an election year, and I’m already dreading the prospect of sitting through two more years of hearing that our problems are the fault of Big Government. Doesn’t anyone else see that as a contradiction? Am I alone in thinking this creates the very problem people are criticizing,  making government responsible for the problems of big government? (more…)

Expertise and teamwork – a little bit goes a long way

I’m in Toronto this week doing a bit of training. With the Anima Leadership Institute, I’m offering a two-day training on Deep Democracy II: From Conflict and Collaboration. And on Monday, I’ll be speaking at the University of Toronto’s Faculty of Applied Science and Engineering’s Summer Leadership Institute on Tools and Techniques for High performance, Cross-Disciplinary Teams.

The case for collaboration doesn’t need to be made. It’s obvious that everything that needs to get done in an organization gets done through people working together. And to solve the pressing problems of today, we need cross-discipline collaboration. Complex problems stem from multiple causes, involve numerous stakeholders, and concern knowledge from across several disciplines. (more…)

Revisiting Game Day

I’m here in Denver at the 2011 Worldwork Conference – 260 people from all over the world, learning about the planet and its vast problems, and also learning how to facilitate and resolve conflict. Today I’m part of the facilitation team. Sitting here over my coffee, getting ready for the day, I’m reminded of my post, “Leading Under Fire,”  which I originally called Game Day. I’m reposting it here, and I think I’ll also give it a re-read, reminding myself of all my good points, as I get ready for the day. Enjoy!

Read the full post here.

Saying Sorry

I was browsing through some old movies the other day and came across Love Story. Remember Love Story, Ryan O’Neal and Ali MacGraw? The line the movie made famous was Love Means Never Having to Say You’re Sorry. I was a teenager when the movie came out, and I thought that sounded pretty cool. Looking back, I think it’s ridiculous. If anything, love means having to say you’re sorry… often. Or as John Lennon said, love means having to say you’re sorry every 15 minutes. (more…)

Shaking up the cognitive egg: thoughts on bullying, conflict and the brain

As I’ve written about before, solving the problems of bullying depends on the society’s tolerance for abusive interaction. My good friend and colleague, Dawn Menken, psychotherapist and conflict resolution educator, wrote this thoughtful piece for the Oregonian last week. She raises many thought-provoking questions, and asks us to look at how we define bullying. Until we look closely at our tolerance for certain behaviors, we won’t make headway into the problem of bullying.

Cultural tolerance is one part of the problem of bullying. But another is learning how to have healthy and productive conflict. There really is such a thing as a “good fight.” In fact, diversity of opinion, incompatibility of worldviews, and clashes of representational systems increase intelligence. Barbara Strauch, author of The Secret Life of the Grown-Up Brain said in a recent interview in the New York Times:

One of the most intriguing findings [about maintaining healthy brain functioning] is that if you talk to people who disagree with you, that helps your brain wake up and refine your arguments and shake up the cognitive egg, which is what you want to do.

Notes on scandal: leadership and public learning

Last week news broke that 15 year-old Phoebe Prince killed herself after months of harassment and bullying by her classmates at a South Hadley, MA high school. School administrators initially denied knowing anything about it, even though Prince’s mother had complained to school officials, and a renowned bullying expert had been called in to consult on the problem (Coloroso reported that the school had not fully implemented her recommendations: http://thecrimereport.org/2010/04/02/ma-school-where-student-died-hadnt-carried-out-anti-bullying-plan/).

And over the Easter weekend, while many senior Catholics across Europe apologized in their Easter addresses for the ongoing sexual abuse of children by clergy, a senior cardinal defended Pope Benedict XVI from what he called petty gossip and a vile smear operation by the anti-Vatican media. On Good Friday the Pope’s personal preacher, Father Raniero Cantalamessa, compared the criticism of the Catholic Church over child abuse to the collective violence suffered by the Jews. (more…)

Giving Due Process

In a move which I find hard not to characterize as deliberately antagonistic, Portland City Commissioner Randy Leonard and City Auditor LaVonne Griffin-Valade are pushing for a vote this week on a resolution to strengthen the citizen police oversight board while Police Chief Rosie Sizer is out of town. This would be the first major overhaul of the citizen review board since 2001. After only 5 days of public process, minus the Chief’s input, Leonard and Griffin-Valade are demanding an immediate vote. Leonard characterized a request to delay the hearing until more public input and the Chief’s return from her overseas trip as a strategy of delay under the guise of ‘public process’ [which will] defer to those who will go to any length to resist transparency at the Portland Police Bureau.” http://www.oregonlive.com/portland/index.ssf/2010/03/randy_leonard_portland_auditor.html

An empowered citizen police review board is vital. But due process works in both directions. The Police Chief’s complete participation in the process will only serve to strengthen the review board. Chief Sizer has gone to great lengths to make the force more accountable and transparent, from revising the training of Police Officers in the use of force to instituting processes to review racial profiling. Under her tenure deadly incidents have decreased 40%. There’s no doubt more work needs to be done, but I can’t help viewing this through my lens of conflict resolution facilitator. Leonard’s escalatory style, while it may serve to push through a resolution, will not ultimately provide the City of Portland with what it needs most: a better relationship between members of the Police force and the city of Portland.

Single, available hero seeking big messy problem

What’s the solution for solving the health care mess? Global warming? The economy? OK, these are bad examples, obviously if we knew, and if it were that easy, they’d be solved. But the question I want to ask is, why do we wait to tackle our problems until they are so complicated, so messy, so escalated that they require Herculean efforts? (more…)

Workplace Bullying and Cultural Tolerance

Just finished a weekend training seminar on bullying in Auckland, New Zealand. It was terrific to have so many participants there involved in workplace bullying and harassment work. What’s increasingly evident as I tackle this topic around the globe is the role of cultural attitudes. To adequately fight bullying, we have to reduce our cultural tolerance for abusive interaction. Many cultures deride sensitivity and praise people’s ability to “suck it up,” to be tough and strong, and not be “so sensitive.” The tough guy is a cultural icon, the action figure we admire and emulate. But to get underneath the problem of bullying, we need to value sensitivity and respect as much as toughness.

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