"Julie Diamond's workshops on facilitation, leadership, relationships and conflict resolution have been the most rewarding, inspiring and useful for both my professional and personal development of any training I have done."
The following case studies cover a broad spectrum of clients - businesses, organizations and individuals - as well as service areas such as coaching, training and consulting. A brief description and key words have been provided to help you identify areas of interest.
- Case Study - Leadership Under Fire
- Case Study - Leadership Transition
- Case Study - Managing Organizational Change and Development
- Case Study - Resolving Organizational Conflict
- Case Study - Designing and Delivering Learning that Works
Case Study - Leadership Under Fire
Keywords:
- risk
- conflict
- leadership
- power struggle
- stress
- team building
What happens when a leader's authority is contested under extreme conditions?
Leading under extreme conditions is a test of influence; positional status is rendered meaningless in the midst of confusion, chaos, pressure and stress. Leaders must be able to make split second decisions, and even more importantly, foster a genuine trust and compliance in followers.
Case Study - Leadership Transition
Keywords:
- coaching
- transition
- leadership development
- career path
- managing upwards
How do I know when my difficulties in the company reflect a need to develop my skills and capacities, or when it's time to move on?
When an individual is struggling in their job, it is important to look beyond a requested outcome and to dig deeper to identify challenges and paths to overcome them. For example what may appear to be a lack of advancement opportunities could reveal a misuse of talents and a desire to make a significant career change. When coaching others, it is essential to investigate goals fully, and to be open to exploring new possibilities to find career satisfaction and fulfillment.
Case Study - Managing Organizational Change and Development
Keywords:
- change management
- stakeholder engagement
- organizational development
- facilitating conflict
- international development
- unions
- international cooperation
- democratization
- institutional learning
How to engage stakeholders in politically unstable regions, where stakeholders represent historically antagonistic ethnic, religious, and national interest groups.
Stakeholder engagement is essential to the success of any enterprise, and is especially crucial in creating solutions for complex, global problems. Stakeholder engagement means an active and productive dialogue in which all parties can learn from the experience and knowledge of the other.
Case Study - Resolving Organizational Conflict
Keywords:
- organizational conflict
- Worldwork
- community development
- facilitating conflict
- organizational change & growth
How to work with community conflict when participants do not feel safe and previous attempts have not gone well.
Chronic conflict and tensions can divide an organization but can also be a catalyst for innovation, a driving force of change. Leveraging the creativity, growth and innovation within conflict is the hallmark of the Worldwork approach.
Case Study - Designing and Delivering Learning that Works
Keywords:
- workplace learning
- community conflict
- organizational learning
- stigma and sterotyping
- professional development
- facilitation
- training and development
- adult learning models
How to design a training that is politically mandated while also embraced by participants.
Training and development within organizations has to be experienced as useful and supportive to employees' job. Yet training and development often serves political or organizational needs that foster resistance and can harm the learning atmosphere.

